### Getting Started

- Introduction
- Installing Theme
- Installing Plugins
- Theme Update
- Plugin Update
- Import Demos
- Child Theme
- Activating License

### Theme Options & Style

- Options Overview
- General
- Header
- Footer
- Homepage
- Post Page
- Categories
- Other Pages
- Colors & Typography
- Block & Modules
- Advertisement
- Advanced

### General Guidelines

- Single Post
- Page Templates
- Sidebar & Widgets
- Menus

### Plugins

- Plugins Overview
- Ak Framework
- Newsy Elements
- BuzzEditor
- Newsy Social Counter
- Newsy Social Share
- Newsy View Counter
- Newsy Fake Counter
- Newsy Reaction
- Newsy Voting
- Newsy AMP
- Newsy JSON-LD
- BuddyPress
- WooCommerce
- bbPress
- WordPress Social Login
- WPBakery Page Builder
- Elementor Page Builder

### FAQ

- How to Install WordPress
- Missing Stylesheet

### Extras

- Changelog
- Support
- License

# Support

In order to get the most out of our support forum and improve user experience, we recommend you to read through our support policy.

### What We Support?

Support covers: setup, using features and general bugs/issues within our themes/plugins. If you require help with something out of this scope, such as on how to use default WordPress functionalities, then we’d likely redirect you to external articles or corresponding support forums instead.

We illustrate it as below; We support questions about:

- Theme setup and getting started
- Theme options
- Bugs/issues within our themes/plugins

Also we are open to hear about your suggestions and feature requests. We make a list of users’ suggestions and select popular and good items, plus features we detect as necessary, for adding to future versions.

### Customizations and 3rd Party Plugins

Support does not cover customizations, site optimization and 3rd party plugins unless explicitly stated in the item description or documentation.

We should point out specially some items which are not in our support scope:

- Site optimization
- Third-party plugins problem
- Custom codes problem or any other customizations out of theme options
- SEO inspect; We always work on theme SEO but we don’t provide support for investigating users SEO stuff individually
- Host server configuration and problem
- SSL implementation

### Before posting a ticket:

Please make sure your WordPress, the theme and all the plugins are up to date.
Please check out the Newsy Theme documentation
Please create a separate ticket for each issue, bug or feature request.This allows us to respond in a timely and organized manner
Provide as many details as possible, especially:

- The URL of the site in question
- The browser, browser version, device and OS on which the issue occurs
- Screenshots of the issue ( we recommend using https://snag.gy/)

Please do not post two tickets on the same issue.
Please write in English.
If you're satisfied with our product and support, please consider giving us a review. It means a lot to us!

#### Content